Shipping policy

Effective Date: August 21, 2025

This Shipping Policy explains how HASHTAG manages order processing, shipping, and delivery.

Order Processing

Orders are processed within 1–3 business days after confirmation.
During peak periods or limited releases, processing may take longer due to high demand.
Once your order is shipped, you will receive a confirmation email with tracking details.

Please note:

Once an order has been placed, it cannot be modified or cancelled. Please ensure all details are correct before completing checkout.
HASHTAG does not ship on weekends or major holidays.
All orders ship from Mumbai, India.
You will receive an automatic confirmation email once your order has been placed. If you do not see it within a few minutes, please check your spam folder.
Due to high demand, items may occasionally become unavailable even after an order is placed. In such cases, a refund will be issued to the original payment method. Refunds typically take 5–10 business days to appear on your bank statement.
All orders are reviewed by our security team and may be cancelled by HASHTAG at any time.
Once your order has been processed by our fulfillment team, you will receive a shipping confirmation email.

HASHTAG observes the following holidays. Orders will not be processed or shipped on these days:

India (Domestic Orders): 4–7 business days (standard shipping).
International Orders: 7–14 business days, depending on destination and customs clearance.
Shipping timelines are estimates and may vary due to weather, carrier delays, or customs inspections.

Shipping fees are calculated at checkout based on destination and order weight.
From time to time, HASHTAG may offer free shipping promotions, which will be clearly stated on our Site or during checkout.

Customers are responsible for any customs duties, import taxes, or local charges imposed by their country.
HASHTAG is not liable for delays caused by customs clearance or regulatory checks.

If your package is lost, delayed, or damaged in transit, please contact us at assist.hashtag@gmail.com.
We will coordinate with the shipping carrier to resolve the issue.
HASHTAG is not responsible for incorrect addresses provided by the customer.

For questions or support regarding shipping:
📩 assist.hashtag@gmail.com